My goal is that you love your look - period. Guests may contact me within 1 week of their service(s) for any changes that they require. I do not offer refunds on services, but I am happy to make things right for you. If you request/require an additional service to achieve your desired look - and you did not originally receive that service - you will be charged full price for the additional service.

I offer full exchanges on all products. If for any reason you are not satisfied with your new product I will exchange it for something that better suits your needs. Returns on hair care products will be given full credit towards the purchase of another product or the full value in a gift card. Returns must happen within 14 days. Returned items must be in original container.

I value time. We kindly ask for 48 hours notice on cancellations to avoid being charged for the service time you reserved. I will always attempt to accommodate your needs, and I must maintain respectful consideration of all guests. If you are late for an appointment, you may be asked to reschedule.

If it is necessary for you to bring your minor child with you while getting a salon service, please keep your child with you and under your direct supervision at all times due to liability concerns, space limitations, and respect for other patrons.

Other than certified service animals, please refrain from bringing pets or any other animals into the salon. Although I love them, this is necessary due to respect and health considerations for all clients. Service animals must remain with and under the direct supervision of the guest/owner at all times.